Voiso integration
AvailableCloud contact centre with auto-dialing, call recording and routing.
BrokeraTech
- Click-to-call from lead
- Call status and duration
- Call recording
Overview
Voiso is a cloud contact centre platform for sales and support teams. It combines auto-dialers, omnichannel routing, call recording and speech analytics in a browser-based agent workspace.
- Auto and predictive dialers
- Inbound routing and IVR
- Call recording and speech analytics
- Agent workspace in the browser
Data flow
How Voiso talks to your BrokeraTech stack.
| Event | Direction | Lands in |
|---|---|---|
| Click-to-call from lead | To Voiso | Broker CRM |
| Call status and duration | To BrokeraTech | Lead timeline |
| Call recording | To BrokeraTech | Broker CRM |
From contract to live
You keep your own Voiso account. We handle the connection.
Scope
We confirm which flows you need and which account you already hold with the provider.
Connect
Our team adds your credentials and maps events into your BrokeraTech modules.
Go live
We test end to end in staging, then switch the integration on for your clients.
