CommPeak integration
AvailableVoIP carrier and dialer for sales and retention teams calling from the CRM.
BrokeraTech
- Click-to-call from lead
- Call status and duration
- Call recording
Overview
CommPeak is a telecom provider offering VoIP termination, virtual numbers and a cloud dialer. Sales and retention teams use it to reach clients across countries with local caller IDs.
- Global VoIP termination
- Local virtual numbers (DIDs)
- Predictive and power dialing
- Call detail records
Data flow
How CommPeak talks to your BrokeraTech stack.
| Event | Direction | Lands in |
|---|---|---|
| Click-to-call from lead | To CommPeak | Broker CRM |
| Call status and duration | To BrokeraTech | Lead timeline |
| Call recording | To BrokeraTech | Broker CRM |
From contract to live
You keep your own CommPeak account. We handle the connection.
Scope
We confirm which flows you need and which account you already hold with the provider.
Connect
Our team adds your credentials and maps events into your BrokeraTech modules.
Go live
We test end to end in staging, then switch the integration on for your clients.
